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FAQs

What makes NEUTRALBLU special? Why shop here?

We've founded our company on values that you can hold to a truly high standard.

We take great pride in delivering high-quality fashionable clothing. We wanted to create a space to list our lines of genderless and gender-neutral clothing where anyone could feel welcomed. Our mission is to foster a culture of inclusivity and to create fashionable clothing that anyone can wear. We believe that clothing is a message we send, an image we portray of ourselves. We want that image to be clear and concise.

Our genderless clothing line was founded in Portland, Oregon - we had a vision to create something unique, outlying, and bold. We source manufacturers from across the world to bring the highest quality designs and aesthetics of gender-neutral and genderless clothing directly to you. We believe in being expressive and bold in who we are. You should too.


What payment methods can I use to shop?

We currently accept all Visa and Mastercard debit/credit cards, Paypal, and Google pay.

What are the shipping costs?

To accommodate our international community, we ship our gender-neural clothing for free - worldwide.

Can I pay without using a Paypal account?

Yes! It is commonly misunderstood that a Paypal account is needed in order to make payments through Paypal. The truth is you DO NOT need one, although we strongly recommend you sign up to enjoy the added ease of use.

Without a Paypal account, all you need is any Debit/Credit card stated below that is supported by Paypal.

By using Paypal, we can process & deliver your orders to you in a shorter time. Paypal is the easiest & most secure way to make payment online. No account needed.

What happens if my order is incorrect, damaged, or not right for me?

Send us an email at neutralblu@gmail.com. We'll review your order and issue you a refund in full if everything checks out. If our genderless clothing lines aren't up to your standard, we want to know.

 

 

 

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